FAQs
Answers to frequently asked questions and support for 7pure Products.
SHIPPING
Important notice regarding shipping.
7Pure products are not available for direct-to-consumer purchase.
If you’re a business interested in carrying 7Pure, please visit our Wholesale Portal for access and information.
PRODUCT AVAILABILITY
Can I buy 7Pure products directly from the 7pure website?
No, 7Pure products are not available for direct purchase through our website. To place an order, please visit one of our authorized online retailers.
Where can I find 7Pure products in stores?
A store locator will be available soon on our website to help you find authorized 7Pure retailers near you
What is the minimum age to buy 7pure products?
The minimum legal age to purchase 7Pure products—both online and in stores—is 21 years old.
WARRANTY TERMS
Does 7Pure offer a product warranty?
We are so confident in the quality of our kratom that we invite you to try our kratom for 30 days… If you are not satisfied with the quality or just feel its not right for you, we will refund or replace your product
How can I file a warranty claim?
If your 7Pure device meets any of the above warranty conditions, simply visit our Warranty Claim page and follow the steps to submit your request.